True Development Privacy Policy

UPDATED: 1/2019

We respect your privacy and are committed to maintaining your trust. We use information collected about you to enhance our service to you and provide a better experience.

This Privacy Policy is designed to tell you about True Development's collection, use, and dissemination practices regarding information that you provide to us through use of our website and other software offerings, which we will refer to as "the Site".

By using the Site, you are consenting to our collection and use of both automatically and voluntarily collected information. If we change or update our policies, we will post the changes here.

Information Automatically Collected

In the course of your navigation of the Site, we will automatically collect certain information from you, such as the URL of the site you arrived from, the browser version you use, your Internet Protocol (IP) address, IP ports, date/time, size of data transferred, pages you visit, and other "clickstream" data. This information may also include other information that you have linked to your web browser.

We collect contact information such as name, IP address, physical address, title, department, telephone number, areas of interest and e-mail address. In addition, when you visit the Site, we may place a "cookie," a small computer file, on your computer to help us recognize and serve you better when you return. We keep this information to make it easier for you to utilize our site. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of the Site.

Information Voluntarily Provided

If you register on our site, subscribe to one of our mailing lists, or interact with any of our data collection software, we will ask you for personal information like your name, address, institution, phone and fax number. It will be clear to you that you are providing this information and you can cancel the session at any time until you release the information to us.

Protecting Your Information

True Development does not sell, trade, rent or otherwise provide your personal information to third parties including other vendors, mailing list companies or other similar database organizations.

True Development takes all reasonable steps to safeguard the information you provide to us. For example, all web pages transmitting personal or financial information are encrypted from your client PC to servers using the standard known as SSL (Secure Sockets Layer). We may disclose personally identifiable information that you provide via this Site to respond to law enforcement requests or where required by applicable laws, regulations, or court orders.

Because no system is 100% secure or error-free despite taking commercially reasonable steps, True Development can not promise, and you should not expect, that information you provide to True Development shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.

How We Use Information about You

From time to time, True Development uses contact information obtained via this Site to send e-mail and postal mail supplying customers with the most recent product and service information. If you order products or services via our Site, True Development may contact you to send you information about your order (e.g., order confirmations, shipment notifications, etc.). True Development may also contact Site visitors regarding their account status and about changes to any relevant agreements or policies.

Opting Out

If you do not wish to receive certain communications from True Development, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us that you no longer wish to receive such communications via email: info@truedevelopment.com, or (3) following the instructions to opt out on any of our e-mail communications. We will comply with such requests unless such communications are required by law or do not require your consent under applicable laws, for example notifying you of a product defect. If you opt out of certain communications, you may not be able to access certain True Development products or services.

Access to Your Personal Information

You have the right to view, amend, or delete the personal information that we hold about you. To request access please email: info@truedevelopment.com. We will provide the information free of charge and within one month, except in the event that the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportionate administration fee or refuse.

Rectification of Personal Information

If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or complete it at any time.

Your Right of Erasure, or To Be Forgotten

You may request the deletion of any information we hold on you at any time.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Other Web Sites

This Site contains links to the web sites of other organizations. True Development is not responsible for the privacy practices or the content of other web sites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between True Development and these linked sites, or adoption or approval of the content of such sites.

By using or accessing True Developmentā€™s Facebook page, you agree to comply with Facebook's Terms and Conditions. We will delete any content that is a violation of these terms or is contrary to our company values. Personal attacks, vulgarity or racism will not be tolerated and will be deleted immediately. If the behavior continues, we reserve the right to block you from posting on our Facebook page.

How To Contact Us:

For any requests or questions related to this Privacy Policy, or if you have concerns about how information you provide to True Development is being used, please contact us at the following address: info@truedevelopment.com.